写一篇关于complains主题的作文

发布网友 发布时间：2024-07-22 15:51

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热心网友 时间：2024-07-30 11:48

How to handle hotel costumer complaint?
In a service industry like tourism it’s nevitable that a guest will lodge a complaint.
As the old saying goes "The customer is always right." First of all smile, listen, be courteous, see what can be accomplished that is satisfying to both the consumer and the company you work for.
Listen to what they say very carefully and say "oh really, I'm sorry for the inconvinience, I'll get right on that" and then to be as polite as possible even if they start yelling. You just stay calm and ushually people complain about things that can be fixed easily. The main thing is just to be as polite as you can even if you want to drive a brick into their skull.
Finally, not every dissatisfied guest will make a complaint. therefore, complaints must be viewed as valuable sources of intelligence about possible issues that may need attention.

热心网友 时间：2024-07-30 11:49

你想complain什么呢

热心网友 时间：2024-07-30 11:50

作文要自己写

热心网友 时间：2024-07-30 11:44

。