商务交流中如何做书面道歉与解释_BEC英语

发布网友发布时间：2022-05-23 01:22

共1个回答

热心网友时间：2023-10-09 16:19

　　在商务交流中，多种原因了不可的矛盾和错误，那就需要向对方口头和书面的道歉和解释，来说书面的道歉和解释要正式。本文是Appology和Explanation的言小范文网。AppologyDearMr./Ms,WearesorrywecannotsendyouimmediatelythecatalogueandpricelistforwhichyouaskedinyourletterofMarch10.Suppliesareexpectedfromtheprintersintwoweeksandassoonaswereceivethem,wewillsendyouacopy.yxtVg.comoursfaithfully道歉尊敬的先生/小姐，对三月十日来信所要目录和价格单，很抱歉马上寄去。印刷商两周后供货，一旦收到，将给您寄去一份。您诚挚的ExplanationDearMr./Ms,IwasveryconcernedwhenIreceivedyourletterofyesterdaycomplainingthatthecentralheatingsysteminyournewhousehadnotbeencompletedbythedatepromised.Onreferringtoourearliercorrespondence,IfindthatIhadmistakenthedateforcompletion.ThefaultisentirelymineandIdeeplyregretthatitshouldhaveoccurred.Irealizetheinconvenienceouroversightmustbecausingyouandwilldoeverythingpossibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavepriorityandtheengineersworkingonthejobtobeplacedonovertime.Thesearrangementsshouldseetheinstallationcompletedbynextweekend.yxtVg.comoursfaithfully解释尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的加热系统未按规定装好，对此我非常。参考较早的通信，我我搞错了日期。错误完全是我的，对此我非常抱歉。认识到的疏忽给你的不便，将竭尽全力再耽搁。我已指示这项工作优先做并让工程人员加班。安排会于下周安装。