求高人翻译!

发布网友发布时间：2022-05-01 23:49

共1个回答

热心网友时间：2022-06-25 06:13

Thank you for contacting EA Games Support.
感谢您联系EA游戏客服。
I apologize for the inconvenience you are having with the game.
我很抱歉为你在游戏中带来的不便
Please accomplish the following before launching the game:
请在登录游戏之前完成以下操作
1. Empty your Temp folder to prevent file conflicts. Click here for steps on emptying your Temp folder:
1，清空你的Temp文件夹以避免文件冲突。可以点击以下链接来清空该文件夹。
http://help.world.needforspeed.com/app/answers/detail/a_id/44

2. Please end all background tasks to prevent conflicts with other programs. Click here for steps on ending background tasks:
2，请结束所有后台程序以避免程序冲突，可以点击以下链接来结束后台。
http://help.world.needforspeed.com/app/answers/detail/a_id/885

3. Be sure you have the latest drivers available for your video and sound card.
3，确认您有最新的声卡和显卡驱动。
http://help.world.needforspeed.com/app/answers/detail/a_id/25

4. Try lowering the Hardware Sound Acceleration setting on your computer to "basic". To do this, follow these steps:
4，尝试调低您的电脑上的硬件声音加速设置至basic选项，可以按照以下步骤完成该操作：
• Click the Start button in the bottom left hand corner of your Desktop.
点击桌面左下角“开始”菜单
• Click on "Run".
点击 “运行”
• Erase any text already in the run prompt.

• Type in: dxdiag
请输入口令：dxdiag
• Click the OK button.
点击 “确定”
• Select the sound tab at the top of the tool.
选择工具顶端的sound tab（声音切换）
• Set the Hardware Sound Acceleration Slider to "Basic".
设置硬件声音加速滑块至“基本”选项
• Click "Exit" in the bottom right hand corner.
点击“退出”
If the issue still persists, then in order to research this issue further we will need information called dxdiag.exe.
如果问题仍然存在，那么为了进一步查到问题，我们需要dxdiag.exe文件信息
To do this:

1) Go to Start -> Run.
点击开始—运行
2) In the box, type the following: dxdiag
输入：dxdiag
3) Click 'OK'
点 ok
4) Click the 'Save All Information' button on the first screen of the application.
点击保存所有信息
5) Then on top of the 'Save As' box that pops up, select Desktop (if it's not set to save there already), then click Save.
然后另存到桌面上
6) Finally, attach the dxdiag.txt to your email reply.
最后将该文件以邮件的方式发给我们
Once I get the Dxdiag, I'll take a look and let you know what to do from there.
我们一收到就会尽快为您找到解决办法。